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The Thai Journal of Pharmaceutical Sciences

Abstract

Background: Although the Pharmacy Council of Thailand has announced a standard telepharmacy service procedure, there may be some details or limitations that are specific to the primary care cluster (PCC) in the real situation. Objective: This research aimed to create a telepharmacy service model for the PCC using concept mapping techniques. Methodology: Group discussions were held, each participant will submit their opinions and graded of importance and possibilities of each opinion. After that, the data obtained were statistically analyzed to create a concept mapping. Results: From the group discussion, (n = 10) can be concluded that the optimum telepharmacy services with five groups which are (1) communication technology, (2) coordination between PCC and pharmacies, (3) coordination between village health volunteers and pharmacists, (4) patient selection for the telepharmacy services, and (5) telepharmacy services management and all five groups had the same level of importance and possibility. Conclusion: The PCC telepharmacy services should bring all groups of opinions together in the actual practice. Concept mapping helps the researchers decide which point to focus on. In addition, it was found that both group discussions also contributed to the team development, according to Tuckman’s theory.

DOI

10.56808/3027-7922.2660

First Page

740

Last Page

746

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Pharmacology Commons

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