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Abstract

Background: The COVID-19 pandemic has significantly impacted global health security and health. eHealth literacy has played a crucial role in preventing and controlling the disease, particularly among Thai village health volunteers (VHVs).

Methods: This analytic cross-sectional study was conducted from December 2021 to March 2022. It aimed to determine levels of health and eHealth literacy related to COVID-19 among VHVs in four northeastern provinces in Area Health Region Number 7. The measurement tool was the coronavirus-related health literacy (HLS-COVID-Q22) questionnaire with adaptations of Sørensen et al.'s conceptual model of health literacy and the eHealth Literacy Scale (eHEALS).

Results: Among 1,813 VHVs, which represented a 91.01% response rate, 11.50% of them had overall sufficient health literacy competencies related to COVID-19. Four factors were statistically significantly associated with the health literacy level of the VHVs (p < 0.05): educational level greater than secondary school level, a history of underlying disease, working as a VHV for more than ten years, and experience of COVID-19 infection. Receiving COVID-19 information from family members via the LINE communication platform resulted in a protective factor associated with health literacy with statistical significance (p < 0.05).

Conclusions: The majority of the VHVs demonstrated a high level of overall eHealth literacy but a limited level of COVID-19-specific health literacy. Among the four competencies that comprise health literacy, their ability to appraise COVID-19-related health information was the lowest. These findings could indicate the need to improve and update training programs for VHVs, emphasizing enhancing their appraisal skills.

Keywords: COVID-19, eHealth literacy, Health literacy, Village health volunteers

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