Chulalongkorn Medical Journal


Background: Volunteers of the Thai Red Cross Society have contributed valuable helps to the Thai Red Cross Society and King Chulalongkorn Memorial Hospital. However, there was still a lack of studies on mental health aspects in this group, especially positive psychological resources, i.e., resilience.

Objectives: To examine the levels of resilience quotient (RQ) and associated factors among volunteers of the Thai Red Cross Society at King Chulalongkorn Memorial Hospital.

Methods: We recruited 287 subjects who were currently working as volunteers of the Thai Red Cross Society during 2021 - 2022. The subjects were asked to complete five questionnaires including personal information questionnaires, resilience quotient questionnaire, Thai Hospital Anxiety and Depression Scale (Thai-HADS), personal resource questionnaire, and burnout questionnaire.

Results: Most subjects had a normal level of RQ (54.7%), followed by a high level of RQ (39.4%), and a low level of RQ (5.9%). The subjects with high RQ levels tend to have no history of medical illness (P = 0.022) and higher satisfaction with their volunteer job (P < 0.001). Moreover, the total RQ score in this group of subjects is correlated with years of education (r = 0.150, P = 0.011), personal income (r = 0.146, P = 0.014), the levels of help received from the Thai Red Cross Society officers (r = - 0.171, P = 0.004), and the levels of satisfaction with volunteer job (r = 0.321, P < 0.001)

Conclusions: Most volunteers of the Thai Red Cross Society had normal to high resilience which was associated with healthy physical status, high level of education and income, high levels of help received from the Thai Red Cross Society officers as well as higher levels of satisfaction toward them.





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