The Thai Journal of Pharmaceutical Sciences
Abstract
Background: Although the Pharmacy Council of Thailand has announced a standard telepharmacy service procedure, there may be some details or limitations that are specific to the primary care cluster (PCC) in the real situation. Objective: This research aimed to create a telepharmacy service model for the PCC using concept mapping techniques. Methodology: Group discussions were held, each participant will submit their opinions and graded of importance and possibilities of each opinion. After that, the data obtained were statistically analyzed to create a concept mapping. Results: From the group discussion, (n = 10) can be concluded that the optimum telepharmacy services with five groups which are (1) communication technology, (2) coordination between PCC and pharmacies, (3) coordination between village health volunteers and pharmacists, (4) patient selection for the telepharmacy services, and (5) telepharmacy services management and all five groups had the same level of importance and possibility. Conclusion: The PCC telepharmacy services should bring all groups of opinions together in the actual practice. Concept mapping helps the researchers decide which point to focus on. In addition, it was found that both group discussions also contributed to the team development, according to Tuckman’s theory.
Publisher
Faculty of Pharmaceutical Sciences, Chulalongkorn University
First Page
740
Last Page
746
Recommended Citation
Kessomboon, Nusaraporn; Prasertsuk, Siwapond; Suttima, Jirachaya; and Korsem, Nur-Ainee
(2023)
"Application of concept mapping in telepharmacy model development for prescription filling at primary care clusters,"
The Thai Journal of Pharmaceutical Sciences: Vol. 46:
Iss.
6, Article 14.
Available at:
https://digital.car.chula.ac.th/tjps/vol46/iss6/14