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Journal of Transportation and Logistics (TRANSLOG)

Publication Date

2008-01-01

Abstract

Nowadays, dynamic changes arc significantly driving forces to companies to re-focusing on utilizing of people and research based on organizational objectives. Organisations need to provide a performance measurement system (PMS) to evaluate the resource utilisation so that they can strategically manage and properly control to achieve their objectives and goals. PM's role is dominantly increasing and it is growing in its scope and importance. However, the literature on performance measurement (PM) has changed over the past few decades. Due to limitation of traditional PMS that focusing on financial measures (ROI. cash flow), modern PMS focusing on non-financial measures such as time, quality, flexibility which has been adopted.

DOI

10.58837/CHULA.TRANSLOG.2008.1.6

First Page

96

Last Page

134

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