PASAA
Publication Date
2006-11-01
Abstract
The objectives of this study were (1) to investigate graduating students' listening ability in English for service and hospitality industry, (2) to find the cut-off scores for eight levels of the listening ability, and (3) to find ability descriptors for each level of the listening ability. The subjects in this study included the interviewee group and the test taker group. The former consisted of hotel personnel, Heads of Tourism and Hotel Industry Department and teachers from selected public and private universities, specialists in ESP test development, and hotel guests; the latter group consisted of students, majoring in tourism and hotel industry or related fields. Research instruments included (1) Test of Listening Proficiency in English for Service and Hospitality Industry (L-PESH Test), (2) students' attitude questionnaire, (3) the standardized test (Test of English for International Communication, TOEIC), and (4) interviews. This results showed that the L-PESH Test could differentiate graduating students' listening proficiency in English for service and hospitality industry, which could be classified into eight ability levels.
DOI
10.58837/CHULA.PASAA.39.1.1
First Page
13
Last Page
27
Recommended Citation
Soontornnaruerangsee, Wannana
(2006)
"An Investigation of Listening Proficiency Levels in English for Service and Hospitality Industry of Thai Students in Public and Private Universities,"
PASAA: Vol. 39:
Iss.
1, Article 2.
DOI: 10.58837/CHULA.PASAA.39.1.1
Available at:
https://digital.car.chula.ac.th/pasaa/vol39/iss1/2